Terms & Conditions – Healthmak.com/europe
Last updated: 5 September 2025

§1 General provisions
The online store Healthmak.com/europe is operated by:
HEALTHMAK LTD
Company Number: 16513375
Address: 2nd Floor College House, 17 King Edwards Road, Ruislip, London, HA4 7AE, United Kingdom
Email: info@healthmak.com
These Terms & Conditions define the rules for using the store, the sale of digital products, and the obligations of both parties. All prices are in Euro (EUR), gross.

§2 Scope of activity
The store offers digital products, delivered electronically to the customer’s email address after payment is processed.

§3 Placing orders
The customer confirms they have the legal capacity to enter binding agreements. To place an order, the customer must provide: name, surname, email address, phone number, and payment details. By submitting this data, the customer consents to its processing in accordance with our Privacy Policy for more details.

§4 Delivery of digital products
Digital products are delivered automatically to the provided email address after payment is processed. Delivery usually takes up to 24 hours.

§5 Refunds and cancellations
In accordance with Article 38 of the Consumer Rights Act, digital products cannot be returned once delivery has started. The customer agrees to the commencement of digital content delivery and acknowledges that they lose the right to withdraw from the contract. In case of technical issues, the customer can submit a complaint according to §7.

§6 Copyright and intellectual property
All digital content is protected by copyright. Copying or commercial use of products without the consent of HEALTHMAK LTD is prohibited.

§7 Complaints
Complaints should be sent to info@healthmak.com. They are processed within 14 days. If the complaint is upheld, the customer receives a replacement file or a refund.

§8 Liability
The seller is not responsible for issues resulting from the improper functioning of the customer’s devices or software. The store strives to ensure that product descriptions and prices are up-to-date, but errors or delays may occur.

§9 Privacy Policy
The data controller is HEALTHMAK LTD. Details are available in the Privacy Policy.

§10 About Us / Company information
Detailed information about the company is available on the our About Us page.

§11 Force Majeure
The seller is not responsible for non-performance due to force majeure (payment system outages, fires, floods, strikes, natural disasters).

§12 Final provisions
Matters not covered by these Terms & Conditions are governed by English law and EU law. The seller reserves the right to modify the Terms & Conditions, published on the website. The Terms & Conditions are effective from the date of publication.