Last updated: 5 September 2025
§1
General provisionsThe online store Healthmak.com/europe is operated by:
HEALTHMAK LTDCompany Number: 16513375
Address: 2nd Floor College House, 17 King Edwards Road, Ruislip, London, HA4 7AE, United Kingdom
Email:
info@healthmak.comThese Terms & Conditions define the rules for using the store, the sale of digital products, and the obligations of both parties. All prices are in Euro (EUR), gross.
§2
Scope of activityThe store offers digital products, delivered electronically to the customer’s email address after payment is processed.
§3
Placing ordersThe customer confirms they have the legal capacity to enter binding agreements. To place an order, the customer must provide: name, surname, email address, phone number, and payment details. By submitting this data, the customer consents to its processing in accordance with our
Privacy Policy for more details.
§4
Delivery of digital productsDigital products are delivered automatically to the provided email address after payment is processed. Delivery usually takes up to 24 hours.
§5
Refunds and cancellationsIn accordance with Article 38 of the Consumer Rights Act, digital products cannot be returned once delivery has started. The customer agrees to the commencement of digital content delivery and acknowledges that they lose the right to withdraw from the contract. In case of technical issues, the customer can submit a complaint according to §7.
§6
Copyright and intellectual propertyAll digital content is protected by copyright. Copying or commercial use of products without the consent of HEALTHMAK LTD is prohibited.
§7
ComplaintsComplaints should be sent to
info@healthmak.com. They are processed within 14 days. If the complaint is upheld, the customer receives a replacement file or a refund.
§8
LiabilityThe seller is not responsible for issues resulting from the improper functioning of the customer’s devices or software. The store strives to ensure that product descriptions and prices are up-to-date, but errors or delays may occur.
§9
Privacy PolicyThe data controller is HEALTHMAK LTD. Details are available in the
Privacy Policy.
§10
About Us / Company informationDetailed information about the company is available on the our
About Us page.
§11
Force MajeureThe seller is not responsible for non-performance due to force majeure (payment system outages, fires, floods, strikes, natural disasters).
§12
Final provisionsMatters not covered by these Terms & Conditions are governed by English law and EU law. The seller reserves the right to modify the Terms & Conditions, published on the website. The Terms & Conditions are effective from the date of publication.